FAq’s
What are your basic rental requirements?
Renters must be 21 years old or older and must provide proof of liability insurance meeting standard auto minimums. before your rental begins, you will receive an email to verify your id and auto insurance information that was provided on the reservation form. The email will have two links and will walk you through taking photos of your id and verifying that your auto insurance is active.
Who can drive the cart?
Only licensed drivers 21 years old and older may operate a Luxe Kart LSV Kart. If you allow underage or unlicensed drivers to operate our golf cart at any time, we will cancel your reservation and retrieve the cart. No refund.
We just cannot overemphasize this requirement.
Before using your golf cart, please review the local Low-Speed Vehicle Laws.
Where can we drive the carts?
All of our vehicles are street-legal and may be driven on any road that has a posted speed limit of 35 mph or less. Our carts must stay within 10 miles of the delivery address. VA law prohibits ALL vehicles from driving on the beaches (this includes our carts).
While we cannot provide specific routes or streets for liability reasons, we encourage you to take the initiative and conduct thorough research on suitable routes prior to embarking on your adventure. By taking responsibility for route planning, you can ensure a safe and enjoyable journey through the scenic landscapes and charming neighborhoods that await you.
where can we park the carts?
You may park the golf cart anywhere you can park a regular car. You must obey all posted parking signs. Parking fees and parking violations are the sole responsibility of the renter.
Do you rent by the hour?
no, We do not rent by the hour.
do i have to pay for the rental ahead of time?
yes, to confirm your reservation full payment is required at the time of reservation.
What is your cancellation policy?
If your plans change, you may cancel your reservation up until 30 days before your rental date for a full rental payment refund, less a $75 administrative fee. After that date, no refund is guaranteed. We will attempt to re-rent the Vehicle. If we are able to re-rent the Vehicle, we will issue a refund back to your credit card, of the rental amount less any difference in rental rate and less a $75 administrative fee. No refunds are given for emergencies, inclement weather, hurricane evacuations, or early departures.
can we drive the golf carts on the beach?
No, our carts are not allowed to be driven on the beach, boardwalk, or in sand.
do you deliver?
Yes, we deliver! We must deliver and pick up all of our vehicles.
please check with your property manager that carts are allowed in the area you are staying. if you are staying at a hotel or resort, make sure you have a place to park the cart, a parking pass if necessary, and a place to charge the cart.
How to charge the cart?
the cart will come with a 50 foot extension cord and a 10 foot charging cord. plug the cart into a regular outlet to charge. If renting multiple carts, be sure to charge the carts separately or on different breakers to avoid tripping the breaker.